OPDR Services
Your Resources Are Important & We Know It
OPDR provides a full service subrogation unit to work with your technicians, construction groups, and client excavation contractors to obtain information on damage incidents involving your company facilities. We reduce the burden on your staff to invoice, negotiate and recover the costs associated with these damage events.
OPDR provides the following services
- Multiple reporting options for damage incidents.
- Liability analysis based on state dig laws, permit guidelines and contractual issues.
- Coordination to obtain & locate damage reports/pictures to sustain liability against damagers Invoicing for all repair costs (temporary and permanent).
- Invoicing and reminder notifications through letters, telephone and email contacts.
- Additional investigation if liability is disputed or denied
- Licensed access to national search tools for skip trace, motor vehicle, property and misc. data searches.
- Quality tracking, ad hoc reports and improvement plans to address damager incidents.
- Reports to clients with status of claims, settlements and remittances.
Damage Recovery and Remittance
We work with insurance companies, municipal employees, homeowner associations
and
attorneys to resolve disputes and to negotiate recovery. We treat damagers with
respect and educate them in regards to damage prevention.
We accept checks, money orders, credit card and limited payment plans to give damagers various options for payment. A monthly remittance is issued directly to the client market with a detailed status on all claims placed with OPDR.